CardCall is committed to protecting your privacy and developing technology that
gives you the most powerful and safe online experience. This Statement of Privacy
applies to the CardCall Web site and governs data collection and usage. By using
the CardCall website, you consent to the data practices described in this statement.
Collection of your Personal Information
CardCall collects personally identifiable information, such as your e-mail address,
name, home or work address or telephone number. CardCall also collects anonymous
demographic information, which is not unique to you, such as your ZIP code, age,
gender, preferences, interests and favourites.
There is also information about your computer hardware and software that is automatically
collected by CardCall. This information can include: your IP address, browser type,
domain names, access times and referring Web site addresses. This information is
used by CardCall for the operation of the service, to maintain quality of the service,
and to provide general statistics regarding use of the CardCall Web site.
Please keep in mind that if you directly disclose personally identifiable information
or personally sensitive data through CardCall public message boards, this information
may be collected and used by others. Note: CardCall does not read any of your private
CardCall encourages you to review the privacy statement of Web sites you choose
to link to from CardCall so that you can understand how those Web sites collect,
use and share your information. CardCall is not responsible for the privacy statement
or other content on Web sites outside of the CardCall and CardCall family of Web
Use of Your Personal Information
CardCall collects and uses your personal information to operate the CardCall Web site and deliver the services you have requested. CardCall also uses your personally identifiable information to inform you of other products or services available from CardCall and its affiliates. CardCall may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.
CardCall does not sell, rent or lease its customer lists to third parties. CardCall may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, CardCall may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to CardCall , and they are required to maintain the confidentiality of your information. Where you have chosen to sign up for, participate in or otherwise obtain services or programs provided by Aggregato Australia in conjunction with a third party, Aggregato Australia may disclose your personal information to the third party to the extent it enables the third party to provide the relevant services or programs to you.
CardCall does not use or disclose sensitive personal information, such as race,
religion, or political affiliations, without your explicit consent.
CardCall keeps track of the Web sites and pages our customers visit within CardCall,
in order to determine what CardCall services are the most popular. This data is
used to deliver customised content and advertising within CardCall to customers
whose behaviour indicates that they are interested in a particular subject area.
CardCall Web sites will disclose your personal information, without notice, only
if required to do so by law or in the good faith belief that such action is necessary
to: (a) conform to the edicts of the law or comply with legal process served on
CardCall or the site;(b) protect and defend the rights or property of CardCall;and,
(c) act under exigent circumstances to protect the personal safety of users of CardCall,
or the public.
The CardCall Web site uses "cookies"to help you personalise your online experience.
A cookie is a text file that is placed on your hard disk by a Web page server. Cookies
cannot be used to run programs or deliver viruses to your computer. Cookies are
uniquely assigned to you, and can only be read by a web server in the domain that
issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save
you time. The purpose of a cookie is to tell the Web server that you have returned
to a specific page. For example, if you personalise CardCall pages, or register
with CardCall site or services, a cookie helps CardCall to recall your specific
information on subsequent visits. This simplifies the process of recording your
personal information, such as billing addresses, shipping addresses, and so on.
When you return to the same CardCall Web site, the information you previously provided
can be retrieved, so you can easily use the CardCall features that you customised.
You have the ability to accept or decline cookies. Most Web browsers automatically
accept cookies, but you can usually modify your browser setting to decline cookies
if you prefer. If you choose to decline cookies, you may not be able to fully experience
the interactive features of the CardCall services or Web sites you visit.
Security Of Your Personal Information
CardCall secures your personal information from unauthorised access, use or disclosure.
CardCall secures the personally identifiable information you provide on computer
servers in a controlled, secure environment, protected from unauthorized access,
use or disclosure. When personal information (such as a credit card number) is transmitted
to other Web sites, it is protected through the use of encryption, such as the Secure
Socket Layer (SSL) protocol.
Changes To This Statement
CardCall will occasionally update this Statement of Privacy to reflect company and
customer feedback. CardCall encourages you to periodically review this Statement
to be informed of how CardCall is protecting your information.
CardCall welcomes your comments regarding this Statement of Privacy. If you believe
that CardCall has not adhered to this Statement, please contact CardCall at
info@CardCall.com.au We will use commercially reasonable efforts to promptly
determine and remedy the problem.
Appointment of Advocate or Authorised Representative
If you wish to appoint an Advocate or Authorised Representative to deal with us on your behalf, please:
1 Carefully read the important notes below;
2 Carefully complete our Appointment of Authorised Representative Form
3 Take it, with some proof of your identity, to a witness as indicated next;
4 Sign it in the presence of a lawyer or doctor or pharmacist or Centrelink officer or member of police as witness; and
5 Post it to us at the address nominated on our website
1. An ‘Advocate’ whom you appoint can deal with us on your behalf (including making a complaint) but:
(a) Cannot change your account or services; and
(b) Cannot act on your behalf or access your information.
2. An ‘Authorised Representative’ you appoint can deal with us on your behalf as your agent (including making a complaint) and has power to act and access information as if they are you.
3. If we are not clear whether you intend to appoint an Advocate or an Authorised Representative, we will assume you only intend to appoint an Advocate.
4. We may also accept a person who holds an appropriate Power of Attorney or Guardianship Order as Advocate or Authorised Representative for a customer. Please forward a certified copy of the Power of Attorney or Guardianship Order together with this form (signed by the Attorney or Guardian for the customer). We may need to have the documents checked before we can accept the appointment.
5. To protect your privacy and security and to minimise the risk of fraud, our requirement is that this Appointment be submitted by post as a signed original, witnessed by a lawyer or doctor or pharmacist or Centrelink officer or member of police.